Cancellation Policy

At Jadesoa Store, we understand that you may need to cancel an order. Here’s how our cancellation policy works:

How to Cancel: If you wish to cancel your order, contact us immediately at [email protected] with your order number. Orders can only be canceled before they are processed and shipped.

Cancellation Timeframe:

• Orders canceled within 24 hours of purchase will receive a full refund.
• Custom-made orders cannot be canceled once production has started.

Refunds: Refunds for canceled orders will be processed within 7-10 business days.

Contact Us: For any questions, email us at [email protected].

Thank you for choosing Jadesoa Store!